How to Use the JourneyTeam Customer Support Portal

Everything you need to submit, manage, and track support cases step-by-step.

This short “how-to” video and PDF guide show you exactly how to use the JourneyTeam Customer Support Portal, from logging in with single sign-on to submitting and managing support cases. 

You’ll learn how to navigate your support dashboard, provide the right details to speed up resolution, and how to keep all communication with our team in one place. 

If you have questions, email [email protected], or contact your JourneyTeam Account Manager.